How important is a CRM tool important! – It’s a must. It can be an Open source CRM tool or Cloud CRM app – the choice is yours. 

People across different industries have different obsessions when it comes to high priority things. In hospitality, it’s their location. In IT, it’s the innovation. In consulting, it’s their manpower & in defence it’s the armoury.

But not many people realise that all of the above things are aimed towards the common goal: getting customers; get the business running, with all the salaries paid.

Research shows that companies loose more than half of their customers because they don’t feel connected while dealing with the companies. However, it’s not something we can do nothing about.

Taking up a CRM Tool will go a long way in solving most of your problems in such cases, or make things easier at least. Here’s a pretty insightful list of reasons why you need a CRM for your business:-

Be Organized

Manual record keeping, data management & emailing might seem just perfect to you. But a mistake/forgetfulness is always around the corner. A CRM will integrate all of the above into one place, so that looking after things becomes so much easier for you.

Tracking

Tasks & Events are like the lifeline of any business. And it’s near impossible to manage all the tasks & events manually. You need an efficient & easy-to-use CRM tool to do it for you. A well built CRM certainly provides you a calendar, with all the tasks & events history fed in it. Not just that, a CRM also correlates the tasks/events to the respective leads & form a really seamless sales pipeline.

Forecasting

No there’re no genie lamps here. A CRM can’t forecast something with full guarantee, however a good CRM will give you enough data to be able to make a forecast for the near future. In the world of business, every piece of information is GOLD.

Some other reasons why you should start using a CRM right away:

• Say goodbye to forgetfulness
• Decentralized Emails
• History Backup

How do you manage your contacts and customer data? Did I miss anything? If you’re looking to get started with the loved CRM, take our CRM software free trial right here.